Predision Shipping Policy
Version: Pre-S-B0BF01
1. Applicability
This Shipping Policy applies to all purchases made through this website store primarily by business customers, including OEMs, distributors, and system integrators.
2. Order Processing
• Orders are processed after payment confirmation or approval of agreed credit terms.
• Standard processing time:
o In-stock products: 1-2 business days. The transit time is determined by the shipping choice you make, the destination for the shipment and the service of the carrier.
o Delivery Transit Time: 2-5 business days, selectable from the shipping carriers’ available options.
o Configured or OEM products: As confirmed at checkout or in order acknowledgment
• Orders placed on weekends or public holidays will be processed on the next business day.
• Standard processing time:
o In-stock products: 1-2 business days. The transit time is determined by the shipping choice you make, the destination for the shipment and the service of the carrier.
o Delivery Transit Time: 2-5 business days, selectable from the shipping carriers’ available options.
o Configured or OEM products: As confirmed at checkout or in order acknowledgment
• Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Terms
• All shipments are made EXW (Ex Works), Incoterms® 2020, from our facility unless otherwise stated in writing.
• Ownership and risk of loss transfer to the customer when goods are made available for pickup by the customer or the customer-appointed carrier.
• Ownership and risk of loss transfer to the customer when goods are made available for pickup by the customer or the customer-appointed carrier.
4. Carriers & Freight
• Customers may:
o Provide their own carrier and shipping account, or
o Request us to arrange shipment on their behalf
• When we arrange shipment, freight charges will be prepaid and invoiced or shown at checkout, as applicable.
• Partial shipments may occur unless otherwise agreed.
o Provide their own carrier and shipping account, or
o Request us to arrange shipment on their behalf
• When we arrange shipment, freight charges will be prepaid and invoiced or shown at checkout, as applicable.
• Partial shipments may occur unless otherwise agreed.
5. Shipping for U.S. Orders (Google Ads Customers)
Handling / Processing Time:
• All orders are processed within 1-2 business days after payment confirmation or approval of credit terms.
• Orders placed on weekends or U.S. public holidays will be processed on the next business day.
• Same-day shipping cutoff: 4 PM EST for FedEx shipments.
Shipping Methods / Delivery Times (U.S. only)
FedEx Standard US Ground
• Delivery Time: 3 - 7 business days.
• Delivery time varies by destination calculated at checkout.
FedEx 2-Day Shipping
• Delivery Time: 2 business days.
• Guaranteed 2-day service; cost calculated at checkout.
Expedited / Overnight
• Delivery Time: 1 business day.
• Only available for orders meeting the 4 pm (EST) cutoff time; cost calculated at checkout.
Shipping Costs:
Shipping costs are calculated in real-time at checkout based on the destination, weight, and dimensions of the order.
Additional fees (insurance, customs, taxes, or brokerage fees) are the customer’s responsibility unless explicitly stated otherwise.
Important Notes:
All U.S. shipments are handled through FedEx, but customers may choose UPS, USPS, or DHL if preferred (checkout options may vary).
Delivery times shown are estimates and may be affected by carrier delays, weather, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
• All orders are processed within 1-2 business days after payment confirmation or approval of credit terms.
• Orders placed on weekends or U.S. public holidays will be processed on the next business day.
• Same-day shipping cutoff: 4 PM EST for FedEx shipments.
Shipping Methods / Delivery Times (U.S. only)
FedEx Standard US Ground
• Delivery Time: 3 - 7 business days.
• Delivery time varies by destination calculated at checkout.
FedEx 2-Day Shipping
• Delivery Time: 2 business days.
• Guaranteed 2-day service; cost calculated at checkout.
Expedited / Overnight
• Delivery Time: 1 business day.
• Only available for orders meeting the 4 pm (EST) cutoff time; cost calculated at checkout.
Shipping Costs:
Shipping costs are calculated in real-time at checkout based on the destination, weight, and dimensions of the order.
Additional fees (insurance, customs, taxes, or brokerage fees) are the customer’s responsibility unless explicitly stated otherwise.
Important Notes:
All U.S. shipments are handled through FedEx, but customers may choose UPS, USPS, or DHL if preferred (checkout options may vary).
Delivery times shown are estimates and may be affected by carrier delays, weather, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
6. Shipping Costs
• We use FEDEX, UPS, USPS and DHL for shipping. Shipping choices from these carriers are available online. You can also use your own shipping account from these carriers. Shipping cost are calculated by directly integrating with these carriers' online costing calculation and displayed online on the real time basis.
• Shipping costs are calculated based on destination, weight, dimensions, and shipping method.
• All freight, insurance, customs duties, taxes, brokerage fees, and other import-related charges are the responsibility of the customer unless explicitly stated otherwise.
• The transit time is determined by the shipping choice you make, the destination for the shipment and the service of the carrier.
• Shipping costs are calculated based on destination, weight, dimensions, and shipping method.
• All freight, insurance, customs duties, taxes, brokerage fees, and other import-related charges are the responsibility of the customer unless explicitly stated otherwise.
• The transit time is determined by the shipping choice you make, the destination for the shipment and the service of the carrier.
7. Packaging
• Products are shipped in standard industrial packaging, typically a single carton box, and include:
o Anti-static (ESD) protection
o Shock-absorbing materials
o Secure sealing and labeling
• OEM-branded or custom packaging is available by request and may require additional cost and lead time.
o Anti-static (ESD) protection
o Shock-absorbing materials
o Secure sealing and labeling
• OEM-branded or custom packaging is available by request and may require additional cost and lead time.
8. Estimated Delivery Time
• Delivery times shown at checkout are estimates only and do not include customs clearance or carrier delays.
• We are not responsible for delays caused by carriers, customs authorities, or force majeure events.
• All carriers offer next day shipping / expedited shipping. Cut-off time - 4 pm EST for same day shipping.
• We are not responsible for delays caused by carriers, customs authorities, or force majeure events.
• All carriers offer next day shipping / expedited shipping. Cut-off time - 4 pm EST for same day shipping.
9. Export Control & Compliance
• Certain electronic products may be subject to export control laws and telecommunications regulations.
• Customers are responsible for:
o Import permits and local approvals
o Ensuring products comply with destination-country regulations
• Compliance documentation (e.g., FCC, CE) may be provided upon request where available.
• Customers are responsible for:
o Import permits and local approvals
o Ensuring products comply with destination-country regulations
• Compliance documentation (e.g., FCC, CE) may be provided upon request where available.
10. USA and International Shipments
Shipping in the United States
• Transit Time: 3-7 business days.
• Handling Time: 1-2 business days.
• Shipping Cost: $5.99 flat rate (or "Free on orders over $50").
• Carriers: FedEx, UPS and USPS.
International Shipping
• Destinations: We ship to Canada, the UK, and the EU.
• Transit Time: 7-21 business days (depending on location).
• Shipping Cost: Calculated at checkout based on weight and destination.
• Duties & Taxes: International customers are responsible for any customs fees or import taxes.
• Carriers: FedEx, UPS and USPS.
• Transit Time: 3-7 business days.
• Handling Time: 1-2 business days.
• Shipping Cost: $5.99 flat rate (or "Free on orders over $50").
• Carriers: FedEx, UPS and USPS.
International Shipping
• Destinations: We ship to Canada, the UK, and the EU.
• Transit Time: 7-21 business days (depending on location).
• Shipping Cost: Calculated at checkout based on weight and destination.
• Duties & Taxes: International customers are responsible for any customs fees or import taxes.
• Carriers: FedEx, UPS and USPS.
11. Shipment Tracking
• Tracking information will be provided once the shipment is released to the carrier.
• Customers are responsible for monitoring shipment status and coordinating receipt.
• Customers are responsible for monitoring shipment status and coordinating receipt.
12. Inspection & Claims
• Customers must inspect shipments immediately upon receipt.
• Claims must be reported within:
o 5 business days for visible damage or shortages
o 10 business days for concealed damage
• Claims reported outside these timeframes may not be accepted.
• Claims must be reported within:
o 5 business days for visible damage or shortages
o 10 business days for concealed damage
• Claims reported outside these timeframes may not be accepted.
13. Incorrect Shipping Information
• Customers are responsible for providing accurate shipping and contact information.
• Additional costs resulting from incorrect or incomplete information will be charged to the customer.
• Additional costs resulting from incorrect or incomplete information will be charged to the customer.
14. Returns & RMA
• All returns require prior RMA authorization.
• Returned products must comply with our RMA and Warranty Policy.
• Return shipping costs are the responsibility of the customer unless otherwise agreed.
• Returned products must comply with our RMA and Warranty Policy.
• Return shipping costs are the responsibility of the customer unless otherwise agreed.
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